Privacy Policy

1. Introduction

Neighborhood Fox ("we," "us," or "our") operates the Neighborhood Fox mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Account Information: When you create an account, we collect your name, email address, and password. You may optionally provide location preferences and interests.

Location Data: With your permission, we collect your device's geographic location to provide safety scores, neighborhood recommendations, and the live location sharing feature. You can disable location access at any time through your device settings.

Usage Data: We collect information about how you interact with the Service, including search queries, viewed locations, and feature usage to improve our recommendations.

Payment Information: Payment processing is handled by Stripe, Inc. We do not store your credit card numbers. Stripe's privacy policy governs the collection of payment data.

3. How We Use Your Information

• Provide, maintain, and improve the Service
• Generate personalized safety scores and neighborhood recommendations
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities

4. Live Location Sharing

When you use the live location sharing feature, your real-time location is shared via a temporary, encrypted link with the contacts you choose. Location sharing sessions automatically expire after the time period you set, or when you manually stop sharing. We do not retain location sharing data after a session ends.

5. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our Service (Stripe for payments, OpenAI for AI recommendations, Google Maps for location services)
• Legal Requirements: When required by law or to protect our rights, privacy, safety, or property
• With Your Consent: When you explicitly direct us to share information, such as live location sharing

6. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), token-based authentication, and secure database storage. However, no method of electronic transmission or storage is 100% secure.

7. Data Retention

We retain your account information for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us. Search history and usage data is retained for up to 12 months to improve our Service.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request a portable copy of your data

To exercise these rights, contact us at arthur@neighborhoodfox.com.

9. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at arthur@neighborhoodfox.com.